👮Security

Learn basic things about the security of your PlayZula account.

Within this wiki you will learn things you should not do with your account and why you should not do it, together we can avoid scams.

Account Sales

For years this type of business has been carried out inside and outside the community, where old players sell their accounts for some personal reason. This practice is illegal and therefore you can lose your account without the possibility of recovering it, you can be scammed and you will not be able to do anything about it. 😥

It is the responsibility of each player to keep their account safe, therefore avoid giving out your account or information about it.

Intermediaries

Previously, there were intermediaries who claimed to be able to help you with any type of deals within the game, but in recent years scams by these official intermediaries have increased so much so that some players asked their friends for help to scam and get accounts or items. inside the game.

The ideal is to avoid this type of deal between untrustworthy players. If you want to negotiate an exchange, you can try between members of your clan or very trusted friends, but it is not recommended.

In short, there are no official intermediaries like before, today you must be careful with what you sell or buy, you can get scammed. We recommend that you do not carry out this type of deal. ✅

Recover account

If your account was not migrated directly this does not help you, the accounts that were not migrated are completely lost. You must start a new account.

You can recover your account as long as you have the phone number or email linked to this account.

If you don't remember your username try "forgot my username" It will give you two options which are: "Find with email" or "Find with SMS"

And if you forgot your password you can recover it using your username, email and SMS. Link: https://account.playzula.com/profile/recovery Otherwise, do not have any of this data or bother trying anything else, you will not be able to recover any other way.

If your account has been stolen, it is unlikely that you will be able to recover it again if you do not have the corresponding data such as cell phone or email.