⚠️Game errors

We present ways to solve very common errors within the game, avoid having to spend a lot of time with this problem.

It is possible that some errors are not displayed on this site, we are looking for ways to complete this page so that it is useful for players.

Error B22 or H22

This error is due to the fact that the anticheat (BATTLEYE) detected third-party software on your computer, it will serve as a warning to remove the program from your PC, otherwise you will end up being banned.

The programs that can cause this are those that give you extra benefits causing your gameplay to be better than that of other players. Some of the most common programs:

• Programs to improve PING such as Exitlag or WTFast

• Using cheat programs like Wallhack or aimbot

• Using programs that have excessive control on your computer

Get XML URL failed

This may occur because your connection is unstable, try the following to check if it is your connection:

• Check all your connections.

If this is not the cause of the problem, try the following:

• Try to log in using a VPN located in Brazil. (Once you connect you must uninstall it, remember to report this problem to Zula support in case this is the problem).

If this problem continues to occur and by then we have not updated this area you should file a ticket in PlayZula.

Archivo no encontrado

If when you try to start Zula you cannot find a file, you should try the following:

If you are a PlayZula client player:

• Go to "C:\Zula\Game" and start "zula_repair.exe" You must wait for it to check the files, once it finishes start the game.

• Enter the "C:\Zula\Driver" folder and install the programs that appear in this folder.

If you are a Steam player:

• Go to Steam and in the "Library" tab look for Zula Secondary click on the game > Properties > Local Files Press the button that says "Verify integrity of game files"...

• Go to Steam and in the "Library" tab look for Zula Secondary click on the game > Properties > Local Files Click on the button that says "Explroar..." and inside the "Driver" folder install the programs that are inside that folder.

If you still have the problem and the program has solved your problem, try asking a friend for the specific file you are missing, it may be a very insignificant error and you will not need to reinstall the game. Otherwise the game has many problems, it is recommended to reinstall it, good luck! 🥳

Disk driver error

We currently know a way to solve it:

Try:

• Start Run (win+r)

• Type Regedit and change the value indicated below: Change the value of ErrorMode to HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Windows from 2 to 0.

Unfortunately, if it is not resolved, you must contact support.

Update error (installation frozen)

The cause may be your internet connection, try restarting your router and trying to install again. You may be experiencing this issue because protection programs installed on your system are blocking network connections or a specific web service in whole or in part. Make sure you have the latest version of your antivirus installed or disable it while installing Zula.

If despite this you still have the same problem, try reinstalling the game and downloading the installer with your antivirus disabled.