⚠️Game errors

We present ways to solve very common errors within the game, avoid having to spend a lot of time with this problem.

It is possible that some errors are not displayed on this site, we are looking for ways to complete this page so that it is useful for players.

Error B22 or H22

This error is due to the fact that the anticheat (BATTLEYE) detected third-party software on your computer, it will serve as a warning to remove the program from your PC, otherwise you will end up being banned.

The programs that can cause this are those that give you extra benefits causing your gameplay to be better than that of other players. Some of the most common programs:

  • Programs to improve PING such as Exitlag or WTFast

  • Using cheat programs like Wallhack or aimbot

  • Using programs that have excessive control on your computer

Get XML URL failed

This may occur because your connection is unstable, try the following to check if it is your connection:

If this is not the cause of the problem, try the following:

If this problem continues to occur and by then we have not updated this area you should file a ticket in PlayZula.

Archivo no encontrado

If when you try to start Zula you cannot find a file, you should try the following:

If you are a PlayZula client player:

If you are a Steam player:

Disk driver error

We currently know a way to solve it:

Try:

  • Start Run (win+r)

  • Type Regedit and change the value indicated below: Change the value of ErrorMode to HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Windows from 2 to 0.

Unfortunately, if it is not resolved, you must contact support.

Update error (installation frozen)

The cause may be your internet connection, try restarting your router and trying to install again. You may be experiencing this issue because protection programs installed on your system are blocking network connections or a specific web service in whole or in part. Make sure you have the latest version of your antivirus installed or disable it while installing Zula.

If despite this you still have the same problem, try reinstalling the game and downloading the installer with your antivirus disabled.

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